Shipping Policy

Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

We offer the following shipping options within the United States:

Standard Shipping (5-7 business days): $5.99 (Free for orders over $1000)
Expedited Shipping (2-3 business days): $20
Overnight Shipping (1 business day): $30
Delivery times are estimates and may vary due to factors such as weather, holidays, or the shipping carrier’s schedule.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your order using the link provided in the email.
Shipping to P.O. Boxes and Military Addresses
We are happy to ship to P.O. Boxes and military addresses (APO, FPO, and DPO). Please ensure the correct address format is used to avoid any delivery issues.

International Shipping

At this time, we only ship within the United States. We do not offer international shipping.

Shipping Delays

We are not responsible for any delays caused by the carrier, such as weather-related delays or high demand during peak seasons.

Damaged or Lost Packages

If your package is damaged or lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your items.

Address Changes

Once an order has been shipped, we are unable to change the delivery address. Please double-check the address provided before completing your purchase.
If you have any questions or need assistance with your order, feel free to contact our customer service team at vitawell.service@gmail.com