Return Policy
Thank you for shopping with us! If you are not completely satisfied with your purchase, we are here to help.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If your return is approved, we will process the refund to your original payment method. Please note that it may take a few business days for the refund to appear on your account.
Exchanges
We currently do not offer direct exchanges. If you would like to exchange an item, please return the original item and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will provide a prepaid shipping label for the return of the item and issue a full refund or replacement.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages. If your tracking information shows the package was delivered, but you did not receive it, please check with your local postal carrier. We suggest filing a claim with the carrier for missing packages.
- If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team at [your email address].